Privacy Policy
Last updated: 8 July 2026
This Privacy Policy explains how Assistom ("Assistom," "we," "us") collects, uses, and protects your information when you use our macOS application and website (together, the "Service"). By using the Service you agree to this Policy.
1. Information we collect
Account information
When you create an account we collect your email address and authentication credentials, which are handled by our authentication provider (Google Firebase Authentication). We do not store your password in plain text.
Audio and transcripts
When you start a session, the Service captures microphone and system audio and converts it to text in real time in order to generate suggestions. Audio is processed transiently; transcripts of a session may be stored to your account so you can review them later. You can delete any session and its transcript at any time.
Screen context
When you use screen-aware features, the Service captures a screenshot of your active screen at the moment you ask a question, so the assistant can respond in context. Screenshots are used to produce your answer and are not used for advertising.
Files you upload
If you attach files to a Mode (for example a resume or job description), we store them so the assistant can reference them. You can remove them at any time.
Billing information
Payments are processed by Stripe. We do not receive or store your full card number. We store a customer identifier and subscription status.
Usage and device data
We collect limited technical data such as app version, operating system, device identifier, IP address, and session counts to operate the Service, enforce fair-use limits, and secure your account.
2. How we use your information
- To provide real-time transcription and answer suggestions;
- To create and secure your account and prevent abuse;
- To process your subscription and free-trial entitlement;
- To maintain your session history for your own reference;
- To improve reliability and performance of the Service.
We do not sell your personal information, and we do not use your audio, transcripts, or screenshots to train third-party advertising models.
3. Third-party processors
We share data with service providers only to the extent needed to run the Service, including: Google Firebase and Google Cloud (authentication, database, hosting, and AI/speech processing), and Stripe (payments). These providers process data under their own terms and security controls.
4. Data retention
Session transcripts and Mode files are retained until you delete them or delete your account. Account and billing records are retained as required for legal, tax, and security purposes. When you delete your account, we delete or de-identify associated data within a reasonable period, except where retention is legally required.
5. Your rights
Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. You can exercise these rights by using in-app controls or contacting us at privacy@interviewassist.ai.
6. Recording and consent
You are responsible for using the Service in compliance with applicable laws, including laws that govern the recording of conversations and notifying or obtaining consent from other participants. Consent requirements vary by jurisdiction. Do not use the Service where it is prohibited.
7. Security
We use industry-standard measures including encryption in transit to protect your data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children
The Service is not directed to children under 16, and we do not knowingly collect their personal information.
9. Changes to this Policy
We may update this Policy from time to time. Material changes will be reflected by updating the "Last updated" date above and, where appropriate, by additional notice.
10. Contact
Questions about this Policy? Email privacy@interviewassist.ai.